1. Custom Hosting.
2. Adult Content.
3. Transfer Limit.
4. Control Panel.
5. Server Stacking.
6. Money Back Garauntee.
7. Account Setup.
8. Shell Access / Telnet.
9. DNS Availability.
 
1. Do you provide custom hosting packages?
Yes. Just email sales with a detailed description of what you need in a hosting package and we will get back to you with a price.
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2. Are we allowed to host adult content?
As long as the content is legal, you can host it.
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3. What happends when I hit my monthly transfer limit?
You will be warned before you reach your limit, at which point it is advisable to upgrade your service or risk having your site disrupted.
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4. What Control Panel do you use?
We are using CPanel X.
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5. How many sites do you stack on one server?
We generally will not exceed 150 sites on one server depending on the size of each site, it's server and connection. We worry about our customers satisfaction, and will put in our best effort to make sure every client's site is fast.
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6. Do you offer a money back guarantee?
Yes, if before 15 days you are not satisfied, we will refund your money (this DOES NOT apply to game hosting).
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7. How long does it take to setup an account?
It may take up to 48 hours from the time payment is received to the time your account is setup.
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8. Do you offer telnet or shell access?
Currently, the packages listed do not allow shell access. Shell access may be obtained on bigger custom accounts.
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9. Do you offer DNS?
We can have your domain name resolve to our server for free, we do not provide the ability to resolve domains to any other servers other than those managed by us.
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General Gaming FAQ
1. Unlimited Bandwidth.
2. Money Back Guarantee.
3. Question not listed here.
Counter-strike FAQ
1. Unlimited Bandwidth.
2. Question not listed here.
3. Money back gaurantee
4. Server testing.
5. Max number of Admins.
 
 
GAMING FAQ
 
 

1. Do you really provide Unlimited Bandwidth?
Yes. You can have the max players allowed on 24/7 and we will not fine you or disrupt the operation of your game server.
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2. I am interested in getting a game hosted that is not currently support by your servers, what should I do?
You can email sales about it, and we will try our hardest to have the game supported for you.
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3. What if my question is not listed here?
Please feel free to email support with your question, and we will answer it through email as soon as possible for you.
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4. Is there any money back guarantee?
Yes, if for any reason, you are not satisfied within the first 36 hours, we will only charge you for the time you have used, and refund the remaining. We do not offer these refunds on terms less than a day.
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5. How can I test out the server before I pay for it?
We currently have a public server running at wojjie.net:27015 . You can go into the console of counter-strike and type "/connect wojjie.net:27015" to join the server. This public server is on the same connection you will have your game server on. We also make sure that all servers are fully capable of handling the addition of your server, so the server will never be the factor in a poor ping.
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6. How many admins can I have for one server?
There is no limit on the number of admins you can have setup, with AdminMod, for one server.
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